A few weeks back I was having a conversation with a plumbing and HVAC contracting business owner. During the beginning of our discussion, he abruptly told me, “I just use ChatGPT to do your job.”

Needless to say, I was a little taken aback. “Oh, that’s nice for you,” I replied. Part of me wanted to point out the irony there. How many homeowners have botched plumbing and HVAC repairs and DIY projects by watching YouTube? I’d like to think my education has prepared me to be better than an Artificial Intelligence (AI) chatbot. But, hey, who knows nowadays!