Jim French is director of sales — specialty products at Bradford White. The company is a full-line manufacturer of residential, commercial and industrial products for water heating, space heating, combination heating and storage applications.
When a customer in suburban Philadelphia called Jason Golden, owner of J. Golden Plumbing Heating Cooling in Perkiomenville, Pennsylvania, for a plumbing and heating retrofit, Golden had a solution that delighted the customer in a couple ways.
