Toilets are wonderful receptors for a wide variety of items. We've had many interesting calls regarding these clogged porcelain edifices of human waste removal devices. For instance...

For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.

Over the years, I've had many homeowners read my books and then write to tell me they knew more about their system than the contractors that came to their houses. This was particularly true when it came to steam heating.

The basics of relays and switches - part one.

A few weeks back I was having a conversation with a plumbing and HVAC contracting business owner. During the beginning of our discussion, he abruptly told me, “I just use ChatGPT to do your job.”

I never started my business with the intention of selling it. In 2005, I started Hornback Plumbing with three employees, and I started the business because I loved plumbing. I have a son who works with me, and I’ve always wanted to pass the baton to him.

I once had someone tell me “I don’t care where water comes from as long as it comes out of that faucet when I turn it on.”

Three Things you need to know:

It is always a mystery why more plumbers fail to emphasize drain cleaning — if they offer it at all. Some think it fails to offer enough revenue. Others think it presents too much low-dollar competition. Here are five solid reasons every plumber should offer drain cleaning.

Twenty-nine years ago, when we built our forever home, my central air conditioning systems consisted of two 2-ton condensers with two air-handlers in the attic and ductwork that utilized fiberglass ductboard with short runs of flex ducts terminating at commercial-grade ceiling registers. The condensers and air handlers were used that we salvaged from one of our job sites. I kept them with the notion of using them and figured we would upgrade from 10-SEER to higher efficiency units once they died.