Nicole Krawcke, chief editor of Plumbing & Mechanical, chats with Erica Leonor, a trainer with Power Selling Pros, which offers CSR and technician coaching for contractors. In this episode, Leonor discusses how to prepare contracting business owners to have tough conversations with their teams about things that need to change and improve.

Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Michele Windsor, vice president of training and implementation for Successware, to discuss current trends in contractor software.

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As the head of JJM Alkaline Technologies and an expert in condensate neutralizer solutions, Kyle T. Emmons speaks to the growing popularity of high-efficiency gas-fired appliances, the importance of a condensate neutralizer with such combusting appliance, its role in safeguarding infrastructure and complying with building codes.

After more than 100 years operating at the company’s original foundry in Uptown Charlotte, North Carolina, Charlotte Pipe and Foundry began operations from a new, $460 million state-of-the-art foundry in Oakboro, North Carolina in September 2023. During the grand opening celebration in October, Supply House Times Chief Editor Natalie Forster sat down with Charlotte Pipe CEO Hooper Hardison and Brad Muller, vice president of corporate communications to get behind the scenes details about the move.

Plumbing & Mechanical and PM Engineer Chief Editor Nicole Krawcke sits down Legionella expert Dr. Janet Stout, PhD, executive vice president and founder of Special Pathogens Laboratory, and research associate professor at the University of Pittsburgh Swanson School of Engineering in the Department of Civil and Environmental Engineering, to discuss best practices for Legionella prevention and mitigation.

Plumbing Group Editors Nicole Krawcke and Natalie Forster sit down with Group Two’s Mollie Elkman and Oatey’s Katherine Lehtinen to discuss the workforce development movement behind the children’s book, “The House That She Built,” and how it’s generating awareness of the skilled trades for young women.

Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Lochinvar Senior Product Manager Dan Rettig to discuss current trends in the combi-boiler market.