This month, Plumbing & Mechanical Chief Editor Nicole Krawcke had a chance to sit down with Billy Stevens, founder and CEO of Sera Systems, a subscription software provider for the home service industry, to discuss current trends with contractor software. Stevens, a licensed master plumber, purchased a failing new construction plumbing business in 1996, immediately converted it to residential and commercial service and followed by adding HVAC before selling it to a private equity firm for millions in 2011. Stevens is known for his expertise in helping service business owners achieve high operating efficiency and reduce overhead to substantially improve gross and net margins. 

As the company celebrates its 90th anniversary, Gabby Murrow, Brand Marketing Manager for Gerber Plumbing Fixtures, discusses the enduring legacy of the company’s reliable products and dedication to the customer experience and how that spirit has paved the way for the future.

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With over 15 years of experience leading marketing teams at companies like Adobe and now Scorpion, VP of Marketing Joe Martin shares his unique perspective on what it takes to grow a business through content and advertising.

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Plumbing & Mechanical Chief Editor Nicole Krawcke sits down with Wyatt Kilmartin, RIDGID’s vice president and general manager of Underground Technologies, to discuss the boom in the drain cleaning and diagnostic markets, current trends and more.

Multimedia Editor Brett Parker chats with The Beringer Group’s Vice President Brad Williams about all things mergers and acquisitions. The two cover questions such as what a company should consider before selling, and they debunk some myths surrounding acquisitions.

In January, Matco-Norca announced its partnership with Plumbers Without Borders, working towards gender parity in the trades and to close to skills gap worldwide. Supply House Times Chief Editor Natalie Forster talked with Matco-Norca’s Amy Zucchi, Plumbers Without Borders’ Jeff Morgan, and a plumbing company’s Brand Manager turned female contractor, Tosha Everhart. The group discusses attracting and retaining women into PHCP, addressing the skills gap, challenges facing women in plumbing and more. 

Nicole Krawcke, chief editor of Plumbing & Mechanical, chats with Mark Ingrao, CEO of PHCC, and Joel Long, president of PHCC and owner of Gastonia, North Carolina-based GSM Services, about market trends and challenges contractors can expect in 2022, and how to successfully navigate them.