In the 1980s, defective parts were occasionally received in the heating industry. Warranty issues were not too common back then and problems were quickly resolved by dealing with the supply house. No questions or paperwork were needed.

I try to be on time for appointments and call ahead if I'll be late. I pay attention to my surroundings and take notes on important details. It's important to silence your phone during meetings. Door widths and route planning are important when removing or installing equipment.

This month, we cover team trap maintenance for low-pressure heating systems. Steam traps are typically found in schools, apartment houses, churches, light commercial buildings, and very large homes as well.