The skilled trades industry is booming, and a new generation of passionate individuals is eager to join the workforce. Let's support and guide them to become the leaders of tomorrow. With my optimism and ideas, we can pave the way to their success. So, let's dive in and explore these ideas together!

The service industry needs both data and emotion. Emotional intelligence is crucial to balance them. Strive to understand the 'why' behind the numbers, promote emotional intelligence, pilot programs, open feedback channels, and keep an eye on the long game.

Regardless of how long you’ve been in the trades, I’m sure you know how important learning is to your journey. Let’s take a deeper look.

By diligently delineating well-structured goals and objectives for the upcoming year, you can guide your enterprise toward a path of unmatched growth and prosperity.

A productive and positive state of mind and being is more important than ever.

 A concept gaining widespread interest is that of the self-managing company. The aim? To liberate leaders from operational minutiae, paving the way for strategic foresight and innovation.

In today's fast-paced world, many people in the trades are seeking a deeper sense of meaning and purpose in their lives. One area where we can find this sense of meaning is in our professional roles, particularly when we provide leadership.

The challenge for most of us can be identifying how we foster an abundance mindset—a key ingredient to achieving success—in our daily lives and workplace cultures.

For business leaders in the plumbing contracting industry, it is crucial to understand that problems always hold solutions. Instead of shying away from them or seeking ways to avoid bumpy roads and obstacles, we should embrace challenges.

As service business leaders, we often focus blindly on the results — key performance indicators, sales targets and other specific goals. But when it comes to success in any industry, relationships are often much more important than simply reaching a result-based goal. This is especially true for plumbing contractors who need trust and cooperation from our manufacturers, distributors, clients and other partners to succeed call after call, day after day.