Julius Ballanco, P.E., CPD, F-ASPE, is president of J.B. Engineering and Code Consulting, P.C. in Munster, Ind. He can be reached at by email at jbengineer@aol.com.

Morris R. Beschloss is a veteran of the industrial PVF business and a longtime industry observer. His career in the industrial pipe, valves and fittings sector spans more than five decades.

Kenny Chapman, "The Blue Collar Coach," is an award-winning industry coach and trainer, as well as founder of The Blue Collar Success Group, a business-development organization for in-home service contractors. He is the author of In-Home Sales Acceleration and The Six Dimensions of C.H.A.N.G.E. and specializes in helping business operators become true business owners. Visit Kenny's website for free sales and leadership resources, or call 877-968-2244 to see how Kenny and the BCSG team can help you improve your company and better your life.

Jim (Bone) Hamilton is a business coach with Nexstar. He has spent 36 years in the plumbing/heating/cooling/electrical service industry, and has purchased and transformed 28 underperforming companies into profitable businesses, each in less than a year. For more information on how you can get rapid results, go to www.nexstarnetwork.com or call 888/240-STAR.

Dan Holohan and his wife, Marianne, founded www.heatinghelp.com in 1997. You can reach Dan Holohan at dan@heatinghelp.com. He loves hearing from you!

Adams Hudson is president of Hudson, Ink — a national marketing firm for contractors. Readers can get the free report, “What You Should Say (And Never Say) to a Prospect,” and a free subscription to the Sales & Marketing Insider eNewsletter by emailing a polite request to freePMstuff@hudsonink.com or by calling 800-489-9099.

Nicole Krawcke is Chief Editor of Plumbing & Mechanical and PM Engineer magazines. She joined BNP Media in 2014 and served as Web Editor and Business Management Editor of The ACHR NEWS. Prior to joining BNP, she worked at Patch.com, a hyper-local news platform focused on community journalism. She has 10 plus years of writing and editing experience and holds a bachelor’s degree in Journalism from Michigan State University.

Al Levi teaches contractors how to run their businesses with less stress and more success with operating manuals. To get control of your business and grow the right way, check out the "7-Power Contractor Signature Operating Manuals System," at 7powercontractor.com/manuals. Also check out Zoom Franchise Co. at zoomdrainfranchise.com. It’s a living example of the power of manuals and more in action.

Scott Secor runs a small heating business in New Jersey. Founded by his father, Ken Secor, in 1976, Scott began working for the business in the summer of 1986 while attending college. In 2006, he purchased the business and has been running it ever since. The company designs, installs and services steam and hot water heating systems. Contact him at scottsecor@comcast.net.

John Siegenthaler, P.E., is a consulting engineer and principal of Appropriate Designs in Holland Patent, New York. In partnership with HeatSpring, he has developed several online courses that provide in-depth, design-level training in modern hydronics systems, air-to-water heat pumps and biomass boiler systems. Additional information and resources for hydronic system design are available on Siegenthaler’s website,  www.hydronicpros.com.

Ray Wohlfarth is the author of “Lessons Learned in a Boiler Room: A common-sense approach to servicing and installing commercial boilers.” In his spare time, he is president of Fire & Ice in Pittsburgh, Pa. Ray writes a monthly newsletter on commercial boilers. He can be reached at 412/343-4110.